How do I book my course?
You can call us on 01492 872140 or pop into our Llandudno centre. We are open Tuesday to Saturday 9am-5.30pm. If you call after hours, please leave a message and we will call you asap.
How do I pay for my course?
You can pay your deposit or the full amount over the phone or call in. Once this is received we will email you a conformation letter with all course details on there.
Can I get funding for the course?
We offer the 19+ advanced learning loans for our City & Guild and VTCT courses as long as its level 3 or above, please call us to discuss this further.
Can I cancel my course?
You can cancel your course but deposits are non-refundable or if you paid in full we will refund you 50% of the course price. You can transfer to another date at no extra cost 48hrs prior to the start of the course. Failure to attend or notify us will result in you losing all fees paid. We will consider genuine reasons.
What will happen if Nailbase needs to rearrange or cancel the course?
In the unlikely event we have to rearrange a course date due to tutor sickness or low numbers of students, we will call and email you as soon as we are notified. If the course is cancelled all together a full refund will be given.
Do I need to bring models?
Yes we will tell you what time and when they need to arrive.
Do my models need glue/patch testing?
Yes all models need to be tested 48hrs prior to the start date, we will let you know all this information once deposits are paid.
Can I get insurance with a Nailbase certificate?
Yes all our courses are fully accredited with ABT and our NVQ/VRQ courses are accredited by City & Guilds and VTCT.
What do I need to bring with me on the day?
We will provide all products on the day along with manuals, pens and aprons. Kits will be there on arrival if that’s included in you course fee. We do carry lots of stock if you need to replenish your kits at a later date.
What do I wear?
You will need to wear either a beauty tunic or something smart/casual but not low cut and flat shoes. No jeans or trainers.
Make sure long hair is tied back and minimal jewellery. Hands free of nails if doing any nail enhancement courses.
Please call us on 01492 872140 if you need to discuss anything in more detail or email firstname.lastname@example.org