Terms & Conditions


1.1 ‘WE’, ‘US’ or ‘OUR’ Is a reference to Nailbase Training Academy,30 Queens Road, Llandudno, Conwy, LL30 1AZ.

1.2 ‘SERVICES’ Means the beauty course and any course material that we provide to you prior to your booking and during the course.


2.1 When you place your order for one or more of our Services it is an offer by you to enter into a legal contract with us.

2.2 You and we will only enter a binding contract when you receive notification from us that we accepted your order.

2.3 You should keep a copy of these terms and conditions for your records. If you have any questions concerning them, please


3.1 You can pay for your courses with our online booking system, over the phone or call in. Once this is received, we will email you a confirmation letter with all course details on there. You confirmation is your contract with us.


4.1 Some courses we offer can be funded by a government student loan, which is available to anyone 19 years old or over (no age limit, NO CREDIT CHECKS)

4.2 We offer the 19+ advanced learning loans for our City & Guild courses as long as its level 3 or above, please call us to discuss this further.

4.3 You can spread your payments with Klarna, for more information click here Shop now pay later | Klarna UK


5.1 We provide training courses which may include both practical training and digital content. The following right to cancel terms are set out in accordance with the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

5.2 The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 permits consumer customers to cancel a contract after it is has been entered into subject to certain limitations and requirements. You have the right to cancel the contract at the end of 14 days, after the day the contract is entered in to, if you want to access the digital/online training within this period, you must give your express consent and acknowledge that your right to cancel is lost by accessing the materials. You can do this by digitally signing this contract.

5.3 To cancel you will need to contact us via email at or call us on 01492 872140 no later than 14 days prior to course starting.

5.4 You can cancel your course but deposits are non-refundable or if you paid in full we will refund you 50% of the course price. You can transfer to another date at no extra cost 48hrs prior to the start of the course. Failure to attend or notify us will result in you losing all fees paid. We will consider genuine reasons.


6.1 Our aim is to always provide you with the best services and tutoring we can.

6.2  Maintain professional standards in the beauty industry at all times

6.3 In compliance with the laws and regulations of England and Wales in force at the time we are carry out the Services.


7.1 Combined and Level 2/3/4 Courses include practical training sessions which will take place on the date, time and at the venue as specified in your booking confirmation form or learning agreement. We may need to change the date, time and/or venue and if this occurs you will be notified as soon as possible. These sessions may also be delivered via our virtual classroom where required.

7.2 Practical training dates are provisionally scheduled and then confirmed 7 days prior to the event and are subject to minimum student numbers as well as other factors. In the event that your practical training sessions have been rescheduled you will have the following options:

  1. You will be provided with new dates in the same venue of your original booking
  2. You can book into alternative venues and/or datesUNDERSTAND THE FOLLOWING:

8.1 All manuals and training resources belong to Nailbase Training and the following is not permitted:

  • Copying manuals
  • Renting or lending copies of our manuals
  • Putting our manuals on the internet
  • Distributing copies of our manuals, whether it is free or for sale
  • Showing our manuals in public

8.2 Same for images and videos shown or any intellectual property

8.3 We at Nailbase Training take copyright extremely seriously & they will take legal action if copyright is breached in any way.


9.1 On the training day I consent to having treatment as a model and I will notify the tutor if I am on any medication, had recent surgery or had any recent treatment on the area being treated.

9.2 I understand that I may experience cuts/abrasions/burns/lumps/swelling and I understand that participating in any training events can carry risks when participating as a model.

9.3 I understand that failing to inform the staff about any medical issues and/or drug use can lead to serious complications.

9.4 I acknowledge that I am responsible for any medical care I may have that is directly or in directly related to the services received. If I seek medical treatment for any side effect or reaction, it will be at my own expense. I acknowledge and agree that the sole risk of injury or harm resulting in any manner from my voluntary participation in injection services rests entirely with me to the extent that I fail to disclose my health condition(s), medications, or drug use in advance of the services provided. I expressly represent and warrant that I have never been diagnosed with or treated for any illnesses or conditions that may result in increased risk when participating in the services provided. I understand that we/us bear no responsibility for and will not screen for, diagnose, monitor, or provide any care for such conditions. I acknowledge that we/us rely upon information provided by me in assessing my ability to participate in the services provided.

8.8 I hereby give my consent and authorisation voluntarily and release the establishment and its agents of any claims that I have or may have in the future in connection with the described treatment in training events and sessions.

8.9 I will under no circumstances put any negative text or feedback on social media, all complaints are dealt with on a private matter and I will contact you directly if I need to.

8.10 I will not attend any session if I am showing any signs of COVID-19 or have had a positive PCR or Lateral Flow Test.